1. Order Processing
All orders are processed within [1–2 business days] after successful payment confirmation.
Orders are not shipped or delivered on Sundays or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed slightly. You will be notified via email or phone in such cases.
2. Shipping Charges.
Shipping charges will be displayed at checkout before the final payment.
3. Estimated Delivery Time
Delivery typically takes [3–7 business days], depending on your location.
Metro cities may receive orders faster, while remote or rural areas may take a bit longer.
Please note: Delivery time may vary during peak seasons, festivals, or due to courier delays.
4. Shipping Locations
We currently ship across [India or your country/region].
We do not offer international shipping at this time.
5. Order Tracking
Once your order is shipped, you will receive an email or SMS with a tracking ID and courier partner link.
You can track your shipment through the tracking page or directly with the courier company.
6. Delivery Issues
If your package is delayed or missing, please contact us immediately.
If the delivery attempt fails due to incorrect address or unavailability, the package may be returned to us. Re-shipping may incur additional charges.
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, contact us within 48 hours of delivery with proof (images, order ID).
We will investigate and arrange a replacement or refund as per our Return & Refund Policy.
