Frequently Asked Questions

. How do I place an order?

To place an order, simply browse our products, click “Add to Cart,” and proceed to checkout. Fill in your shipping and payment details to complete the order.


2. What payment methods do you accept?

We accept payments via credit/debit cards, UPI, net banking, and wallets through secure payment gateways like Razorpay, PayPal, or Stripe (as applicable).


3. Is it safe to shop on your website?

Yes. Our website uses SSL encryption and secure payment gateways to ensure your personal and payment information is completely safe.


4. Can I modify or cancel my order after placing it?

Orders can only be modified or cancelled within [1–2 hours] of placing them. Please contact us immediately via email or phone.


5. How long will delivery take?

Delivery typically takes [3–7 business days] depending on your location. Remote areas may take a bit longer.


6. Do you offer free shipping?

We offer free shipping on orders above [₹499/₹999/Your Value]. For orders below that, a small shipping fee will apply, which is shown at checkout.


7. How do I track my order?

Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using the provided link.


8. What is your return policy?

We accept returns within [7/15/30] days of delivery. The item must be unused, in original packaging, and meet our return conditions. For more details, visit our Return & Refund Policy.


9. How will I receive my refund?

Once we receive and inspect your returned item, your refund will be processed back to the original payment method within 5–10 business days.


10. Do you ship internationally?

Currently, we only ship within [India/Your Country]. We plan to expand international shipping in the near future.

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